Payment Policy

Payment Policy – VittaWell

Last updated: June 2025

Accepted Payment Methods

  • Mastercard

  • Visa

All payments are processed in U.S. Dollars (USD).


Safe & Secure Checkout

Every transaction is protected by 256-bit SSL encryption and processed through PCI-DSS–compliant partners. Your payment information is never stored on VittaWell servers, ensuring maximum security and privacy.


Billing & Authorisation

Your card will be charged in full once your order has been successfully confirmed.
On your billing statement, the charge will appear as *“VITTAWELL”**.

By placing an order, you affirm that you're authorised to use the selected payment method and grant VittaWell and our payment processors permission to charge the total amount due.
We reserve the right to correct any billing errors as needed.


Taxes & Import Duties

Unless otherwise stated at checkout, all prices include applicable U.S. sales tax.

For international shipments, additional import taxes or duties may apply depending on the destination country. These charges are the responsibility of the recipient at the time of delivery.


Fraud Protection

To protect your purchase, all transactions are screened through both automated and manual fraud detection systems.
If any suspicious activity is flagged, we may pause or cancel your order and contact you for verification.


Payment Issues

If we’re unable to process your payment due to card issues or verification failure, your order may be delayed or cancelled.

Need help? Contact us at help@vittawell.com.


Refunds

Refunds for physical products are handled in accordance with our Refund Policy.
Please note that VIP Membership fees are non-refundable, unless otherwise required by law.

For any questions regarding your billing or charges, feel free to reach out — our team aims to respond within one business day.